Privacy Policy

01Introduction

This Privacy Policy explains how BADGER SHEILD gathers and manages personal data. By browsing our website, creating an account, or purchasing our luxury apparel, you consent to the collection and processing of your details as described in this policy.

02Information We Collect

To deliver our products and maintain a personalized shopping experience, we may collect the following personal information:

• Your name, email address, and phone number when you register, purchase, or contact us.
• Your shipping address and billing address to fulfill orders and process invoices.
• Account credentials (username and password) associated with your customer dashboard.
• Detailed order history and transaction information regarding your purchases.

03How We Use Your Information

We process customer details only for transparent and legitimate purposes, including:

• Order processing, packaging, invoicing, and fulfillment.
• Providing active customer support and answering inquiries.
• Sending transactional shipping updates via email or SMS.
• Administering and managing your customer account dashboard.
• Preventing fraudulent transactions and ensuring overall website security.
• Analyzing website traffic and usage trends to continuously improve our store.

04Payment Security

All online transactions are encrypted and processed through trusted, PCI-compliant payment gateways such as **Razorpay**. BADGER SHEILD does not store, collect, or have direct access to your credit/debit card numbers, CVVs, or online banking credentials. Your financial details are handled entirely by secure external processors.

05Shipping & Delivery

We share essential shipment information (such as your name, shipping address, and phone number) with our contracted logistics partners to execute delivery of your purchased clothing items within India. These partners are restricted from using this information for any other purpose.

06Returns & Replacements

If you initiate a return or replacement request, we may use your order details and contact information to verify evidence (such as the mandatory unboxing video) and coordinate pickup and replacement workflows under our 3-Day Replacement Policy.

07Cookies & Analytics

Our website utilizes cookies and logging tools to track website analytics, remember items in your cart, and optimize navigation speeds. You can choose to disable cookies in your browser settings, though some e-commerce functionalities (like persistent shopping carts) may not work as intended.

08Data Protection

We implement reasonable security measures, including Secure Sockets Layer (SSL) encryption, firewalls, and limited database access, to protect your personal information against unauthorized disclosure, loss, or alteration. While we strive for maximum safety, no transmission method over the internet is completely risk-free.

09Third-Party Services

We employ trusted third-party providers to power specific functions of our platform:

• Secure payment processors (like Razorpay) for transaction handling.
• Hosting and server networks to keep our website running.
• Analytics tools (such as traffic trackers) to evaluate performance.
• National shipping and courier partners for product delivery.

10Policy Updates

We may update this Privacy Policy periodically to reflect shifts in our business practices, platform updates, or legal changes. The latest version will always be posted on this page with an updated date at the top.